March 25, 2023


Just Do Travel

Travel agents get buzzing with new wave of cruise demand: Travel Weekly Asia

Thunderous applause and cheers erupted from the journey agent viewers at CruiseWorld Indonesia 2022 on 4 August when for the duration of a panel dialogue Pauline Suharno, commissioner and director of Elok Tour, congratulated Indonesian vacation agents for emerging from the Covid-19 pandemic as “survivors”.

Citing info from from the International Air Transport Affiliation (IATA), Suharno pointed out that ticket revenue from Indonesian travel brokers stood at only US$31.2 million in January 2022, but increased dramatically to US$120 million in June. From these data, she believes that “more Indonesians are additional confident to travel”.

The optimistic travel sentiment was also captured in the course of a live poll conducted in the course of a panel discussion. When requested to price the stage of self esteem among the their purchasers to travel to Singapore now, 100% of the vacation brokers polled at CruiseWorld Indonesia indicated that their buyers really feel assured about travelling to Singapore, with 43% stating they are “very confident” and 57% indicating that they are “confident”.

Travel agents get buzzing with new wave of cruise demand

How journey brokers can respond to higher airfares

Nevertheless, with soaring airfares remaining a issue for a lot of vacation agents, moderator and senior editor of Journey Weekly Asia, Xinyi Liang-Pholsena, also posed the question on what could be finished to stimulate consumers to journey once again.

“Though airfares are costly now, a person reward to take note is that the key travel marketplaces like China is not open still, and this is when travellers can see the sights they want just before the true crowds arrive back again,” explained Paulus Sofyan Gazali, director of Tara Tour. “Though some folks may well wait, specifically the older ones, the young types are a lot more keen to travel.”

Sutrisno Lim, typical manager of Raya Utama Travel, tackles the climbing airfare concern by imagining out of the box. “We have a good deal of potential clients asking about cruises from Singapore but when they see the airfares between Indonesia and Singapore, they will complain about how the air tickets are much more highly-priced than the cruise fares” he reported. “But for people who cite superior air ticket charges, I normally propose that they fly into Batam rather and get a ferry into Singapore.”

Substantiating Lim’s suggestion, Mohamed Firhan Abdul Salam, location director, Indonesia – Jakarta of Singapore Tourism Board (STB), claimed that although the bulk of arrivals come from air, STB has also observed an maximize in arrivals via ferries. But he believes it’s likely a “short time period development due to present-day flight rates, and hopefully by October the situation will normalise once again”.

From left: Travel Weekly Asia's Xinyi Liang Pholsena, Elok Tour's Pauline Suharno, Raya Utama Travel's Sutrisno Lim, Tara Tour's Paulus Sofyan Gazali and Travel Weekly Asia's Irene Chua.

From remaining: Vacation Weekly Asia’s Xinyi Liang Pholsena, Elok Tour’s Pauline Suharno, Raya Utama Travel’s Sutrisno Lim, Tara Tour’s Paulus Sofyan Gazali and Journey Weekly Asia’s Irene Chua.

Higher assistance from the cruise trade

“The Muslim market is however comparatively untapped for the cruise field”, opined Lim, including that he has been acquiring a great deal of enquiries from Indonesian travellers about Resorts Planet Cruises as the cruise line has attained halal certification for its onboard delicacies.

As well, Suharno, who is also chair of ASTINDO (Indonesian Journey Agents Association) and president of FATA (Federation of ASEAN Journey Associations), spoke of the “substantial probable for the cruise market across Indonesia”, particularly in the lesser metropolitan areas and travel agents across the archipelago.

Addressing Resorts Entire world Cruises’ president Michael Goh and Royal Caribbean International’s regional director, gross sales, Asia Pacific Kenneth Yeo, both of those of whom were being speakers at CruiseWorld Indonesia, Suharno reported: “I hope you continue on supporting our compact-medium travel brokers, not only your desired profits agents (PSA), for the reason that it is the compact-medium brick-and-mortar travel agents are the types supporting and contributing income. However these SMEs’ profits may perhaps not be as higher as your PSAs’, they are the types who contribute the marketing.”

How STB supports journey agents

Firhan claims that guidance to the Indonesian travel trade is also remaining available by STB below the Cruise Growth Fund (CDF) which has not too long ago go through even more enhancements.

“The funding quantum is improved from 70% to 80%. It can aid journey intermediaries and also contains two types — one with pre- and post-cruise packages and 1 without the need of pre- and write-up-cruise deals. We are adaptable in performing with our vacation intermediaries in the Indonesian market to see how we can push cruise quite strongly from the quarter onwards.”

“For instance, a vacation agent who brings 200 pax to Singapore in whole (not needing to be in the exact same vacation), he or she will be reimbursed S$2,000 (US$1,447),” Firhan explained.

Primarily based on STB information, Firhan observes that Indonesians are now keeping in Singapore for at the very least four evenings or far more, as opposed to two nights on average pre-Covid.

“We spoke to a great deal of companies, influencers, the journey associations to tease out the nuances of the market place and how to tailor our advertising and marketing messages and produce programmes so that they know they can arrive to Singapore for organization, cruise, or other leisure pursuits,” he additional.