But as the sun begins to cool, so do hopes of a full recovery for Italy’s decimated 2020 tourism season. Winter is coming, and with it what is expected to be a full-blown economic catastrophe.
Anyone visiting Italy in August could’ve been forgiven for thinking almost everything was back to normal, bar the facemasks and social distancing. Culturally set in stone as a holiday month for Italians, it saw many locals enjoying a hard-earned break as best they could.
But even with 60% of Italians managing a break — almost all of them in Italy — and the influx of some northern European visitors, the forecast is abysmal.
Even with hopes of growth and recovery two years down the line, the pain, he adds, is likely to be widespread.
“All Italian cities are expected to be significantly impacted, particularly those more dependent on international visitors like Venice, Florence and Rome.”
An industry on the brink
Many foreign tourists have stayed away from Italy this year.
VINCENZO PINTO/AFP via Getty Images
Adding to the problems is a rise in Covid-19 cases blamed on the movement of young Italians, both over the borders into countries like Croatia, Greece and Malta and to summer nightlife hotspots at home. Daily increases are lower than France and Spain, but Italians are nervous about the approaching winter.
Fears of a second wave appear to have dashed earlier projections of a September and October tourism revival, with Italians and overseas visitors canceling plans and sitting tight.
Business owners now feel that government talk of the Italian summer as a domestic boost to tourism was just rhetoric. Unbridled optimism coupled with images of packed Italian beaches for the popular August 15 ferragosto holiday were, they say, just a smokescreen for an industry on the verge of collapse.
The statistics certainly paint an uglier picture. The Italian Confederation of Business has reported that 70% of hotels in cities like Rome and Florence and 20% in coastal areas never even reopened after the lockdown. The Italian National Institute of Statistics projects that 60% of businesses in the industry fear imminent collapse.
The ongoing travel ban that prevents Americans — one of Italy’s biggest sources of tourism — from entering is also having a particularly brutal impact.
Strength and courage
Italy enjoyed a revival in domestic tourism this year, but not enough to counter the drop in overseas travelers.
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Cassandra Santoro of Travel Italian Style says at least 85% of her clients are American. As of September her company has registered 100% of holiday cancellations for 2020. She says it’s the first year she has seen zero profits from Italy vacation planning.
“In December 2019, I had more than 100 clients booked to travel between March — September of 2020. I have refunded about 50% of the guests in full, and 50% have postponed to 2021, some even to 2023 and 2024.”
She says that during interviews, “We have heard more than once, ‘If the borders remain closed for the remainder of 2020, we will not have money to buy food for our family by January.’ Yet, the Italians are still optimistic and deep down, they know that this won’t last forever. Forza and coraggio (strength and courage) are what Italy knows best.”
“We lost 100% of our 2020 bookings in a matter of days,” says co-owner Eleonora Baldwin. “Over summer there has been a moderate influx of European travelers, but a recent uptick in cases could potentially trigger another lockdown, so the coming months are one big question mark.”
Hotels are facing the same uncertainty.
Too little too late
Instead, by mid-February cancellations started coming through, forcing the hotel to close. Things picked up slowly after they ambitiously reopened on June 3, initially with Italian business travelers and then from mid-June through to September, travelers from France, Spain and Northern Europe.
“This helped us achieve occupancy of around 37%, compared to over 80% for the same period last year — disappointing but given the current climate, a miracle. The next few months are uncertain but we hope to see some improvement from Spring 2021.”
Tozzi remains positive.
“Rome as they say is the Eternal City and will survive. Perhaps her resilience and beauty will give us the strength to start again and find a new tourism normal.”
But while there’s much talk of billions of EU stimulus and domestic initiatives, many business owners say it’s a case of too little too late.
“Covid-19 has been an economic disaster for our hotel,” he says. “Between June and September, we welcomed just six guests, mainly from France and the UK. For the same period last year, we were at 95% occupancy. I don’t believe there will be any improvement until spring 2021 and that’s only if international borders reopen.”
Gisonna says that government measures to support the tourism sector to date, including a so-called “holiday bonus,” have been ineffective because they have failed to provide desperately needed funds to businesses.
“Of the €2.4 billion allocated economy stimulus, to date only 200 million has been spent and only 8% has reached hotels and beach clubs. Unallocated resources should directly go to those businesses in need, in the form of tax relief and grants or many won’t survive.”
With global travel largely on pause during the Covid-19 pandemic, some cities and companies see an opportunity to rethink tourism with the planet’s health in mind.
It’s not just city hotels suffering. On islands like Ischia and Capri, mass tourism is seasonal and businesses here work hard to ensure summer earnings sustain them for the year.
With a vacation season reduced seven months to just two and a half and 80% of their international clientele absent, Star has had to rethink her operation.
“Our cooking school remains closed and we have transformed our business to offer international shipping of our food product line and can only hope the current situation improves for our new garden venture launching next year.”
Created by a consortium of passionate local entrepreneurs, it aims to position the island as a dynamic year-round destination initially through showcasing its history, culture and beauty via a dedicated Instagram channel. It will eventually encompass a reboot of the spa sector and sustainable tourism projects.
And so while the current outlook doesn’t bode well, these businesses on Ischia — together with many others across the country — are determined to keep up the fight. Perhaps their example is the beacon Italy needs for what will be a long and painful road out.